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Privacy Policy

Last Updated: 1 January 2026

1. Introduction

Welcome to PixelPop ("we," "our," or "us"). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website pixelpop.com and use our services. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the website.

We are a data controller and responsible for your personal data. PixelPop is dedicated to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

2. Information We Collect

We may collect and process the following types of personal information about you:

  • Information you provide to us: This includes information you provide when filling out forms on our website, such as when you register for an account, subscribe to our newsletter, request a quote, or contact us. This may include your name, email address, phone number, and message content.
  • Automatically collected information: When you visit our website, our servers may automatically log certain technical information, including your IP address, browser type, operating system, referring website, pages viewed, and the times of visits.
  • Cookies and similar technologies: We use cookies and similar tracking technologies to track the activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

3. How We Use Your Information

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • To provide and maintain our service: Including processing your requests, customizing your experience, and providing customer support.
  • To communicate with you: Sending you updates, security alerts, and support messages. We may also use your details to respond to your inquiries and questions.
  • To send marketing communications: With your consent, we may send you information about our products, services, and events that we think may interest you.
  • To analyze and improve our service: We may use your data to analyze trends, track user movements, and determine the effectiveness of our campaigns.
  • To comply with legal obligations: We may process your data to comply with our legal obligations, such as tax laws or anti-money laundering regulations.

4. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we rely on the following legal bases to process your personal data:

  • Consent: You have given us clear consent to process your personal data for a specific purpose (e.g., subscribing to a newsletter).
  • Legitimate Interests: We need to process your data to carry out our legitimate business interests, such as marketing our services (provided this does not override your rights).
  • Performance of a Contract: We need to process your data to fulfill our obligations under a contract with you (e.g., providing a service you requested).
  • Legal Obligation: We need to process your data to comply with the law.

5. Data Sharing and Disclosure

We do not sell your personal data to third parties. We may share your personal data in the following circumstances:

  • Service Providers: We may share your data with third-party service providers who perform services on our behalf (e.g., hosting, data analysis, customer support). These parties are only permitted to use your data for these specific purposes.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your data may be transferred to the new owner.
  • Legal Requirements: We may disclose your data if required to do so by law or in response to valid requests by public authorities (e.g., courts or government agencies).

6. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

7. Your GDPR Rights

Under the GDPR, you have the following rights regarding your personal data:

  • Right to Access: You have the right to request copies of your personal data.
  • Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
  • Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
  • Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

8. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United Kingdom and process it there.

9. Security of Data

We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

10. Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us at [email protected].

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

PixelPop
42 Briggate
Leeds, LS1 6AZ
United Kingdom

Email: [email protected]